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Student Studyguard
Questions & Answers
PLEASE REFER TO THE POLICY FOR FULL DETAILS
DO NOT TRAVEL AGAINST MEDICAL ADVICE
COVER STARTS AS SOON AS THE PREMIUM HAS BEEN PAID AND YOUR APPLICATION ACCEPTED BY THE INSURANCE COMPANY
A: Yes - Up to age 70. 

A: Yes - it does 
A: Yes 
A: Yes. Cover extends to include immediate family (wife, husband, daughter, son, step child, fosterchild, partner, or fiance/fiance).  No cover is provided in respect of Grandparents. 
A: It covers these inconveniences as a direct result of a strike, industrial action, adverse weather conditions, traffic flow, congestion or mechanical breakdown. 
A: The main ones are
- Persons aged 70 years or over.
- Losses occuring outside Europe.
- Suicide or deliberate self harm.
- Participating in aerial pursuits, winter sports, hazardous activites or travel on a motorcyle over 125cc.
- Alcohol, drugs or solvent abuse.
- Illegal acts.
- Medical Expenses in country of domicile.
- Theft of unattended valubales unless suitably locked away.
- Loss or theft not reported to the Police within 24 hours.
- Any expenses incurred if the policyholder or insured person is refused entry to the UK or has a Visa application refused.
  
A: It will depend on the reason why the airport was closed, but if it was as a result of the volcanic ash cloud, this event is not covered by the policy. 
A: Yes - in the event of an emergency a 24 hour service is available. You will receive the telephone number to contact with your policy.  
A: The policy provides cover from when you leave your home to when you return, so if you leave the country in which you are studying and return home cover will cease. You should insure each trip to the separately. 
A: Yes - As long as you are not travelling outside Europe and for not longer than 7 days and do not return to your home country.   
A: No - You will need to arrange your own separate insurance. 
A:
- Payment can be made Debit or Credit card using our secure on line payment system.  If you wish to pay by credit card you will need to select the premium in £GBP.
- If you wish to buy the policy in Euros we can accept payment by cheque drawn on a Euro Bank Account. We must however receive your cheque within 7 days.

A: The insurance is provided by  Gibbs Denley Insurance Services  and Underwritten by  Ace European Group Ltd . Both are Regulated and Authorised by the  Financial Services Authority.   
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