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Privacy Policy
Protecting your privacy is very important to Gibbs Denley. We value our relationship with you, whether you are our customer, or a visitor to this web site (the "Web Site") or a participant in a promotion. We will only use information you provide in accordance with our obligations under the Data Protection Act 1998.
Please read this policy statement, which explains what we do with the information we collect. This statement explains our current privacy practices. If we make any significant change we will announce it here.

Ability to browse anonymously
You can visit the Web Site without revealing any information about yourself, including your e-mail address. We may use IP addresses and referring URLs to analyse trends, administer the site, track user's movements, and gather broad demographic information for aggregated use. IP addresses are not linked to personally identifiable information.
Personal information
All personal information is treated as private and confidential and will only be used for the purposes of arranging and administering your insurance cover or in connection with products and services which we feel may be appropriate for you.  We may disclose you name, certificate number and premium to your agent or banner advertiser, will not otherwise disclose any information to any third parties without your consent unless required by law or public interest.

We reserve the right to disclose information to:

  • conform to legal requirements or comply with legal process
  • collect or report debts owed to us, or protect our rights or property
  • prevent fraudulent claims 

Type of information we collect
The type of information we collect about you and other people to be insured includes:

  • name 
  • date of birth
  • address
  • email address
  • phone number
  • other details necessary to underwrite or fulfil an insurance policy

Aggregated information/surveys
We may provide aggregated information about customers, sales, traffic patterns and services to third parties, but these statistics will not include any personal information that identifies individuals.
Periodically we may conduct on-line surveys to understand customers' needs and experiences better. You will be given the option of not participating in these surveys.
Sensitive information
Occasionally it may be necessary to collect sensitive personal information before providing insurance cover. Such information may relate to:

  • physical or mental health
  • criminal offences or pending prosecutions.

Where such information relates to someone other than you, you must obtain their explicit consent before disclosing it.

Collection of data by advertisers or linked sites
The web sites of other organisations advertising on, or linked to, this web site are outside our control. We are not responsible for the privacy policies and practices of other sites and recommend you check their privacy policies and practices carefully.
Transfer of data to other jurisdictions/territories including outside EU
If we intend to transfer your information outside the EEA (European Economic Area) we will obtain your consent first.
Use of 'cookies'
We may use technology to track the visitor patterns on our site, sometimes this may include a "cookie".
'Cookies' are small pieces of data stored on your computer hard drive by your internet browser. If you are browsing, a 'cookie' helps to measure the number of visits, average time spent, page views and other web site statistics. A 'cookie' by itself will not reveal your email address or identity and cannot be used to obtain data from your hard drive.
We may use "cookie" information to try to improve the manner or way in which our site reflects your personal needs.
You can set your browser to notify you when you receive a 'cookie' or to prevent 'cookies' from being sent. However, the service we can provide may be reduced if you do not accept 'cookies'.
Companies which advertise on, or are linked to, our web site may use 'cookies', but we neither control nor have access to such cookies.
Keeping our records accurate
If you wish to change or modify information provided previously, please use the contact details on our contact us page.
Email communications and opting-out
Email communication is important. When making a purchase from us, we may use your email address to send you information about other services and products that we believe will interest you. If you subsequently want to opt-out from receiving future emails about services and products please use the contact details provided on our contact us page.
Security protection information
Please read our security policy, which outlines the technology and policies we use to safeguard your privacy.

Last updated 14062011


 is a trading style of Gibbs Denley Insurance Services Ltd,
Crystal House, Buckingway Business Park, Swavesey, Cambridge. UK. CB24 4UL.
Registered in England and Wales No 4688453. Registered Office: Lakeside 300, Old Chapel Way, Broadland Business Park, Norwich, Norfolk, NR7 0WG Part of One Broker Group
Tel: +44(0)1954 233698 Email:

Authorised and regulated by the
Financial Conduct Authority

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